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Service excellence

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Leadership and group workshop interventions to create bespoke service excellence: our support helps to equip managers and teams with the new ways of working and skills they need to deliver an exceptional customer experience.

Service excellence interventions and workshops from Hunter Roberts can: 

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Develop service DNA & a unique service proposition

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Co-create a stand-out service culture & experience

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Design consistent service standards & SOPs 

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Enhance teamworking & cross-functional working

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Instil teamworking mindset with passion for service

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Embed behavioural recruitment techniques