Lorraine specialises in executive coaching, performance consultant, organisation development and customer service excellence.
She is highly skilled in people development, creating a balance between relationship skills and the commercial realities of business. With this approach, Lorraine helps businesses to lead and navigate everyday challenges while tackling sensitive people issues.
Lorraine works closely with clients, including senior leadership teams and key people, to stretch them into making a real step change in their approach. These changes lead directly to a key change in business performance.
Lorraine has worked with senior managers at organisations including Marks & Spencer, Barclays Bank, John Lewis, British Airways, Legal & General, Vodafone, The Planning Inspectorate, AXA, Accenture, Kellogg’s, Birdseye, Specsavers, Waterstone’s, Fiat, Prudential, Deutsche Bank and many small businesses.