Employee engagement, and how to approach it

Engagement can’t be viewed in isolation – it must be part of an organisation’s culture. Leadership style, inclusivity, valuing diversity and strengths-focused performance management are essential elements which must be strategically addressed…

It’s time to overhaul performance processes

Traditional performance management processes aren’t fit for purpose. Yearly and half yearly appraisals of performance against business objectives that are fixed once a year are redundant – what business realistically stays the same all year…

Make your contractors part of your team

The gig economy is notoriously skewed towards the employer at the expense of the employee, shifting business risk onto those who can least afford it. But if it’s simply not viable to take on an employee or team full-time, that doesn’t mean…

For shady operators, there’s nowhere left to hide

Twenty years ago, organisations’ communication with the public and potential employees was a one-way stream. They would send out corporate announcements and press releases by post or fax and expect them to be accepted at face value. And, unless…

Agreeing to disagree: the art of healthy conflict

Disagreements are a part of life, but they don’t need to be confrontational. Learning how to engage in healthy conflict allows you to look at the pros and cons of a situation with an open mind, and results in better solutions. I had a conversation…

Keeping up with the consumers

Consumer behaviour has changed in recent years, and it’s important to keep up with expectations. People are moving away from the high street in favour of online shopping for products and services, and this is a trend which is likely to increase. Consumers…

Succession planning and planning for success

Succession planning always has and always will be an essential element of any organisation which wishes to remain viable. We will always need HR directors, finance experts, sales and marketing managers and those who excel in client relationships. Rather…

Agility: the essential skill for leadership

The question I am asked most by aspiring leaders is which skill is the most important to develop. The answer, without a doubt, is agility. We are in an age where a multi-generational workforce has vastly different backgrounds, and at a time…

Organisational development

Change management is important, but change readiness is essential. Awareness, agility, reaction, and mechanism are all essential elements of change planning, and every member of the organisation should be prepared, willing and able to comply. Our…

The future of work

Globalisation has seen a rise in the number of organisations that are no longer country-focused and are instead linking over much wider spaces. Where before organisational structures and working hours were limited to the country they operated…

Influence from within

Social media celebrities come from all walks of life, and everyone from stay-at-home parents to glamorous grandparents can earn a decent buck from promoted posts. But influencing isn’t just the preserve of the Insta-famous: leaders should…

Engaging employees with strong leadership

The most important element of engagement within a workforce is choice. And the only way to provide choice without affecting productivity is with strong leadership. People don’t leave organisations, they leave bad leaders. Even the most…

When three lions roar and employees head for door: how can World Cup mania best be handled in the workplace?

Few people would argue that football is the sport that provokes the most passion and reverence amongst its fans. ­Supporters travel not just up and down the country to cheer on their teams in even the most minor of matches, but across continents…

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