How young people drive ethical business practices

All organisations should be aware of the changing needs of younger generations, and this includes having an ethics strategy and ethical policies that take into account diversity and sustainability. It’s becoming increasingly important in…

How to give feedback

Giving feedback is an essential element of any position of authority. Whether you’re CEO, line manager of a shopfloor team or a sole operator with hired help, you need to know how to give constructive feedback that allows people to develop,…

Addressing automation

An increasing number of roles are being automated, and it’s something that affects all sectors. According to recent figures from PWC, up to 1.5 million jobs are being automated every year, with 30% of all jobs at risk of automation by 2030.…

Employee engagement, and how to approach it

Engagement can’t be viewed in isolation – it must be part of an organisation’s culture. Leadership style, inclusivity, valuing diversity and strengths-focused performance management are essential elements which must be strategically addressed…

Make your contractors part of your team

The gig economy is notoriously skewed towards the employer at the expense of the employee, shifting business risk onto those who can least afford it. But if it’s simply not viable to take on an employee or team full-time, that doesn’t mean…

For shady operators, there’s nowhere left to hide

Twenty years ago, organisations’ communication with the public and potential employees was a one-way stream. They would send out corporate announcements and press releases by post or fax and expect them to be accepted at face value. And, unless…

Agreeing to disagree: the art of healthy conflict

Disagreements are a part of life, but they don’t need to be confrontational. Learning how to engage in healthy conflict allows you to look at the pros and cons of a situation with an open mind, and results in better solutions. I had a conversation…

Keeping up with the consumers

Consumer behaviour has changed in recent years, and it’s important to keep up with expectations. People are moving away from the high street in favour of online shopping for products and services, and this is a trend which is likely to increase. Consumers…

Succession planning and planning for success

Succession planning always has and always will be an essential element of any organisation which wishes to remain viable. We will always need HR directors, finance experts, sales and marketing managers and those who excel in client relationships. Rather…

Agility: the essential skill for leadership

The question I am asked most by aspiring leaders is which skill is the most important to develop. The answer, without a doubt, is agility. We are in an age where a multi-generational workforce has vastly different backgrounds, and at a time…

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