When Granduca set about creating an ‘Italian Palace’ worthy of becoming a Leading Hotel of the World, it had to go beyond traditional definitions of luxury to create an experience that was as luxurious as its surroundings…
Client Case Studies
Once a favourite with the Queen Mother and Diana, Princess of Wales, when DUKES LONDON Hotel was given the opportunity of a fresh start, it had to find a way of creating an energised team that would play to their strengths and bring the hotel’s brand values to life…
By developing our managers to think like leaders, Hunter Roberts has enabled us to measurably improve revenue, profitability and customer satisfaction.
When ABB, the global power and automation company, set about increasing customer satisfaction across its DMUK division, a bespoke drama series proved essential to inspiring the highly technical workforce to adopt a much more customer-focused approach…
When the Bank of Maldives set out their vision ‘We will lead the way through quality of service and dedication to our staff and customer satisfaction’, they called on the expertise of Hunter Roberts to work with them, on a retained basis, to help develop and implement a Human Resources Transformation Programme.
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