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Culturally challenged

23 Jan
January 23, 2018

Susy Roberts, 23rd January 2018

Some organisations are notoriously bad for their culture of customer service and employee engagement; others excel in both areas. Is this a deliberate strategy (naming no low-cost airlines) or simply bad management? And, if leaders recognized that change is necessary, where to start?

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To develop future leaders, you need to give them mentors

07 Dec
December 7, 2017

Susy Roberts, 7th December 2017

Traditional succession planning is becoming increasingly difficult, thanks to the ruthless post-2008, post-Brexit job landscape.

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Can leaders change their leadership style?

06 Nov
November 6, 2017

Susy Roberts, 6th November 2017

The ability to adapt is an inherent characteristic in all successful leaders, and it’s not just about recognising their own areas for improvement and acting on them.

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Do millennials need special treatment in the workplace?

07 Sep
September 7, 2017

Susy Roberts, 7th September 2017

It can be said that millennials get a raw deal in education, housing and wages – but are they also at a disadvantage in the workplace as well?

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The Paula Principle: Helping Women Level Up

15 Jun
June 15, 2017

Susy Roberts, 15th June 2017

In his book The Paula Principle, Tom Schuller says that most women work below their level of competence. And there’s no doubt that there’s a huge amount of inequality when it comes to the top jobs; only 25% of FTSE 100 directors are female, the lowest level since 2011.

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